Privacy Policy

This website (“chillpapi.com”) is owned and operated by Sixteen Communications Private Limited. Sixteen Communications Private Limitedrecognizes the importance of maintaining the privacy of our customers (“Customers”), registered members (“Members”) and other website users (collectively “Users”), and we have posted this privacy policy (“Policy”) to describe our practices regarding the collection and use of information gathered through Sixteen Communications Private Limited. This Policy applies only to Users accessing Sixteen Communications Private Limited from within the INDIA. This Policy is effective as of 10/03/17. We may from time to time update this Policy and invite you to review this page periodically. In the event this Policy changes, we will inform you by posting an updated Policy on this web page. All changes will go into effect on the date that is posted in our Policy. The new Policy will apply to all past and current users of Sixteen Communications Private Limited and will replace any prior Policies.

WHAT INFORMATION WE COLLECT AND HOW WE USE IT
Sixteen Communications Private Limited does not collect personally identifiable information from individuals unless they provide it to us voluntarily. This means we don’t require Users to register or provide information to us in order to only view our site. If you choose to become a Member, we collect the following information about you: name, address, phone number, email address, username, and password. We also collect the names, addresses, and phone numbers of those persons whom you add to your personal address book as a Member, which is only accessible by using the Member’s log-in information. We use the information you supply for the purpose of providing the services you have requested. In addition, Sixteen Communications Private Limitedfrom time-to-time contact you via email or SMS. If you shop with us via Sixteen Communications Private Limited, we collect the following information about you: name, address, phone number, email address, billing information including credit card number and expiration date as well as the names, addresses and phone numbers of gift recipients (if any). We use your name, address, phone number, billing information/credit card information to process your order or otherwise described in this privacy policy. The email address you provide is used for internal purposes, such as confirming and tracking your order or otherwise as described in this privacy policy. We may also contact you via email or SMS from time-to-time to keep you up-to-date on the latest Sixteen Communications Private Limitednews or to send you our latest catalogue. We may also disclose your personally identifiable information when we believe the law requires it. In the event of a merger, consolidation or sale or transfer of all or substantially all of our company or its assets, it is possible that all User information collected by Sixteen Communications Private Limitedwill be transferred to the purchaser or the new company.

UPDATING, DELETING, EDITING YOUR MEMBER INFORMATION
A Member can access, review and/or correct all of their personally identifiable information that was provided to us online by visiting the following URL:http://chillpapi.com. If a Member wishes to have their account deleted, the Member can send an email requesting the deletion to hey@chillpapi.com.

COOKIES AND WEB BEACONS
Sixteen Communications Private Limiteduses “cookies”. A cookie is a small file that is sent to your browser from a web server and stored on your computer’s hard drive. We use cookies to help us determine whether a User has visited Sixteen Communications Private Limitedbefore or if they are new User. Cookies also allow Members to save time during checkout in return visits. Most web browsers automatically accept cookies, but they should also allow you to instruct your browser to prevent the use of cookies. Please note that if you disable cookies certain aspects of Sixteen Communications Private Limitedwill not function properly, such as the shopping cart. The cookie doesn’t track any personal information about you or provide us with any way to contact you, and the cookie doesn’t extract any information from your computer.

MARKET RESEARCH
From time to time, Sixteen Communications Private Limitedmay also conduct questionnaires and surveys and we may contact you via email or phone. Survey information is treated like all of the information we collect, and it is used to help us improve the appeal of our products and our site.

THIRD PARTIES SERVICE PROVIDERS
Sixteen Communications Private Limitedsometimes employs other companies and individuals to perform services for us. For example, we hire agencies to help administer consumer promotions, to analyse data, to fulfil orders you place, and to provide customer service. These parties have agreed to hold this information in confidence, not use it for any purpose except to carry out the requested service, and honourSixteen Communications Private Limited privacy and security policies in the way this information is handled.

SECURITY
Sixteen Communications Private Limited takes your privacy and security seriously. For this reason we have established security measures including locked doors and files, electronic security and managerial controls that limit the potential for misuse of information by employees, contractors and other third parties.

CONTACTING Sixteen Communications Private Limited
If you have any questions about our Policy, you can e-mail us at hey@chillpapi.com. We’ll be happy to answer your questions or hear your concerns. Please feel confident that we employ the most advanced technology for protecting your transaction information.

Company Registered Office Address:
25, Ground Floor, Plot 718, 2, MorachiWadiChawl, V. Y. DhahivalkarBuwaMarg, Naigaon, Dadar East, Mumbai – 400014.